Privacy Policy

01 November 2020

1. Introduction to EduDrift Privacy Policy

 

This Privacy Policy describes how we collect, use, process, and disclose your personal information, in conjunction with your access to and use of the EduDrift Platform and the Payment Services for both ends of User experience. This privacy policy describes our privacy practices for all websites, platforms and services that link to it. Please read the privacy policy on the applicable site.     

1.1 Definitions

If you see an undefined term in this Privacy Policy (such as “Listing” or “EduDrift Platform”), it has the same definition as in our Terms of Service (“Terms”)     

1.2. Data Controller     

When this policy mentions “EduDrift,” “we,” “us,” or “our,” it refers to the EduDrift company that is responsible for your information under this Privacy Policy (the “Data Controller”)     

1.3 Users 

Registered Users as (“Members”)

 

2. Information we collect     

 

2.1. Information that is necessary for the use of the EduDrift Platform

We ask for and collect the following personal information about you when you use the EduDrift Platform. This information is necessary for the adequate performance of the contract between you and us and to allow us to comply with our legal obligations. Without it, we may not be able to provide you with all the requested services.

Information You Give Us - We receive and store any information you provide in relation to EduDrift Platform Services. You can choose not to provide certain information, but as a result, you might not be able to participate in some of our EduDrift Platform Services.

You may, however, choose to provide additional information as part of your EduDrift profile (such as gender, preferred language(s), city, and a personal description). Some of this information as indicated in your account settings is part of your public profile page and will be publicly visible to others.

Additionally, you may otherwise choose to provide us information when you fill in a form, update or add information to your EduDrift Account, respond to surveys, post to community forums, participate in promotions, communicate with our customer care team, share your experience with us, or use other features of the EduDrift Platform.

Account Information - When you sign up for an EduDrift Account, we require certain information such as your first name, last name, email address, and date of Birth.

Profile and Listing Information - To access certain features of the EduDrift Platform, we may ask you to provide additional information, which may include your address, phone number, and a profile picture.

Identity Verification Information - To help create and maintain a trusted environment, we may collect identity verification information (such as images of your government-issued ID, passport, national ID card, as permitted by applicable laws) or other authentication information.

Payment Information - This step may require you to provide certain financial information (like your bank account or credit card information) in order to facilitate the processing of payments.

Automatic Information - Our system automatically collect and store certain types of information about your use of EduDrift Platform Services, including information about your interaction with content and services available through EduDrift Platform Services. Like many websites, we use cookies and other unique identifiers, and we obtain certain types of information when your web browser or device accesses EduDrift Platform Services

Information from Other Sources - We might receive information about you from other sources, such as updated registration details, roadshows, campaigns, which we store your information fully encrypted.

Communications with EduDrift - When you communicate with EduDrift, we collect information about your communication and any information you choose to provide.     

2.2. Information that is necessary for the use of the Payment Services     

The Payments Data Controller needs to collect the following information necessary for the adequate performance of the contract with you and to comply with applicable law (such as anti-money laundering regulations). Without it, you will not be able to use Payment Services.

Payment Information. When you use the Payment Services, the Payments Data Controller requires certain financial information (like your bank account or credit card information) in order to process payments and comply with applicable law.

Identity Verification and Other Information. If you are a Program Provider, the Payments Data Controller may require identity verification information (such as images of your government-issued ID, passport, national ID card, or driving license) or other authentication information, your date of birth, your address, email address, phone number and other information in order to verify your identity, provide the Payment Services to you, and to comply with applicable law.

2.3 Information We Automatically Collect from Your Use of the EduDrift Platform and Payment Services

When you use the EduDrift Platform and the Payment Services, we automatically collect personal information about the services you use and how you use them. This information is necessary for the adequate performance of the contract between you and us, to enable us to comply with legal obligations and given our legitimate interest in being able to provide and improve the functionalities of the EduDrift Platform and Payment Services.

Geo-location Information - When you use certain features of the EduDrift Platform, we may collect information about your precise or approximate location as determined through data such as your IP address or mobile device’s GPS to offer you an improved user experience. Most mobile devices allow you to control or disable the use of location services for applications in the device’s settings menu.   

Recommendations and personalization information - We use your personal information to recommend features, products, and services that might be of interest to you, identify your preferences, and personalize your experience with EduDrift Platform Services.

Usage Information - We collect information about your interactions with the EduDrift Platform such as the pages or content you view, your searches for Listings, bookings you have made, and other related actions on the EduDrift Platform.

Advertising targeted information - We use your personal information to display interest-based ads for features, products, and services that might be of interest to you. We do not use information that personally identifies you to display interest-based ads.

Log Data and Device Information - We automatically collect log data and device information when you access and use the EduDrift Platform, even if you have not created an EduDrift Account or logged in. That information includes, among other things: details about how you’ve used the EduDrift Platform (including if you clicked on links to third-party applications), IP address, access dates and times, hardware and software information, device information, device event information, unique identifiers, crash data, cookie data, and the pages you’ve viewed or engaged with before or after using the EduDrift Platform.

Pixels and SDKs - Third parties, including Facebook, may use cookies, web beacons, and other storage technologies to collect or receive information from our websites and elsewhere on the internet and use that information to provide measurement services and target ads. Users can opt-out of the collection and use of information for ad targeting by updating their Facebook account ad settings and by contacting us with a description of your request and validation information.

Payment Transaction Information - EduDrift collects information related to your payment transactions through the EduDrift Platform, including the payment.

 

3. How we use the information we collect     

 

We may use, store, and process personal information to:

Provide, understand, improve, and develop the EduDrift Platform

Create and maintain a trusted and safer environment (such as to comply with our legal obligations and ensure compliance with EduDrift Policies)

Provide, personalize, measure, and improve our advertising and marketing     

3.1. Provide, Improve, and Develop the EduDrift Platform     

We may use the personal information to provide, improve and develop the EduDrift Platform such as to:

Enhance the accessibility and use of the EduDrift Platform

Enhance communication with Program Providers

Optimize the EduDrift Platform and experience in performing analytics and research

Provide maximum customer service

Send you service or support messages, updates, security alerts and account notifications

If you provide us with your contacts’ information, we may process this information: (i) to facilitate your referral invitations, (ii) send your requests for references, (iii) for fraud detection and prevention, and (iv) for any purpose you authorize at the time of collection

To operate, protect, improve, and optimize the EduDrift Platform and experience, and personalize and customize your experience (such as making Listing suggestions, ranking search results), we conduct profiling based on your interactions with the EduDrift Platform your search and booking history, your profile information and preferences, and other content you submit to the EduDrift Platform

Enhance your use of our enterprise products such as our Ancillary services     We process your personal information for these purposes with only the best interest at heart for all our partners. In result, this will improve the EduDrift Platform and experience for everyone.     

3.2. Create and Maintain a Trusted and Safer Environment     

We may use personal information to create and maintain a trusted and safer environment such as to: 

Detect and prevent fraud, spam, abuse, security incidents, and other harmful Activity

Conduct security investigations and risk assessments

Verify or authenticate information or identifications provided by you

Conduct checks against databases and other information sources, including background or police checks, to the extent permitted by applicable laws and with your consent where required

Comply with our legal obligations

Resolve any disputes with any of our Members and enforce our agreements with third parties 

Enforce our Terms of Service and other policies

In connection with the activities above, we may conduct profiling based on your interactions with the EduDrift Platform, your profile information and other content you submit to the EduDrift Platform, and information obtained from third parties

In limited cases, automated processes may restrict or suspend access to the EduDrift Platform if such processes detect activity that we think poses a safety or other risk to the EduDrift Platform, our community, or third parties. If you challenge the decision based on the automated process, please contact us as provided in the Contact Us section below.

We process this personal information for these purposes given our legitimate interest in protecting the EduDrift Platform, to measure the adequate performance of our contract with you, and to comply with applicable laws.     

3.3. Provide, Personalize, Measure, and Improve our Advertising and Marketing.

We may use personal information to provide, personalize, measure, and improve our advertising and marketing such as to:

Send you promotional messages, marketing, advertising, and other information that may be of interest to you based on your preferences (including information about EduDrift or partner campaigns and services) and social media advertising through social media platforms such as Facebook or Google)

Personalize, measure, and improve our advertising

Administer referral programs, rewards, surveys, sweepstakes, contests, or other promotional activities or events sponsored or managed by EduDrift or its third-party partners

Conduct profiling on your characteristics and preferences (based on the information you provide to us, your interactions with the EduDrift Platform information obtained from third parties, and your search and booking history) to send you promotional messages, marketing, advertising and other information that we think may be of interest to you

Enrolling in an email subscription will not affect the frequency of administrative emails that we may send in connection with any EduDrift Account. No fees will be charged for sending promotional emails to you, but third-party data rates may apply. Note that you may not be able to take advantage of certain promotions if you do not have an EduDrift Account

Invite you to events and relevant opportunities

We will process your personal information for the purposes listed in this section given our legitimate interest in undertaking marketing activities to offer you products or services that may be of your interest.     

3.4. How the Payments Data Controller uses the Personal Information Collected     

We may use personal information as a part of Payment services such as to: 

Enable you to access and use the Payment Services

Detect and prevent fraud, abuse, security incidents, and other harmful activity

Contact Us
EduDrift is provided by Edudrift Pte. Ltd., a company registered in Singapore with company number 201430263E and registered office address at 4009 Ang Mo Kio Avenue 10, Singapore 569738. You can contact us via our Help Centre.